Frequently Asked Questions

Q1: Is there a minimum order quantity (MOQ)?
A: No minimum — you can start with just one piece.

Q2: Can I order samples first?
A: Absolutely. We recommend trying a sample to check our quality before placing a bulk order. Contact us for sample pricing.

Q3: How fast is shipping to the US/Canada?
A: Natural colors ship same or next day. Custom colors take 3-4 days. FedEx delivers to the US/Canada in 2–3 business days.

Q4: Do you offer custom colors, caps, or styles?
A: Yes! You can fully customize your wig — color, length, cap construction, and more.

Q5: What if something is wrong with my order?
A: We offer a 7-day replacement for verified manufacturing defects. Inspect your order upon arrival and contact us immediately with photos.

Q6: How do I get a price list or start an order?
A: Use our instant quote tool for fast, transparent pricing.